Features

Well informed. Before, during and after a stay.

Guest communication connects behind-the-scenes organisation with the people staying at your property. Information and points of contact belong together.

A traveller packing clothes into an open suitcase

Communication in the context of a stay

Arrival, the stay and departure bring different questions. Vacarema’s portal approach provides a framework for considering this communication alongside property management.

Mailing and feedback

Automated mailing, bulk mailing and reviews complement personal communication. They have a dedicated topic area to explain messaging and feedback in context.

Questions about this topic

What role does the guest portal play?

It provides the context for information and communication around a stay. We discuss the workflows that fit your business based on your requirements.